Due to the custom nature of our products, we do not accept returns, exchanges, or cancellations for any reason. Please get in touch with us with any problems, and we will work with you to find a solution. For expedited service, please use our contact form located here.
Additional non-returnable items:
Gift cards
Downloadable products
Any item not in its original condition
Any item more than 30 days after delivery
Shipping Policy
Shipping and processing times vary for each product. Please read each description carefully before placing your order. Items purchased together will be shipped with the longest lead time item. We do not accept cancelations for orders within their stated lead times.
Exchanges
We only replace items if they arrive defective or damaged. Please get in touch with us with any problems, and we will work with you to find a solution. For expedited service, please use our contact form located here.
Need help?
Please use our contact form located here, or email us at info@shellingtonlabs.com