Refund and Returns Policy

Overview 

Due to the custom nature of our products, we do not accept returns, exchanges, or cancellations for any reason. Please get in touch with us with any problems, and we will work with you to find a solution. For expedited service, please use our contact form located here.

Additional non-returnable items:

  • Gift cards
  • Downloadable products
  • Any item not in its original condition
  • Any item more than 30 days after delivery

 

Shipping Policy

Shipping and processing times vary for each product. Please read each description carefully before placing your order. Items purchased together will be shipped with the longest lead time item. We do not accept cancelations for orders within their stated lead times.

 

Exchanges

We only replace items if they arrive defective or damaged. Please get in touch with us with any problems, and we will work with you to find a solution. For expedited service, please use our contact form located here.

 

Need help?

Please use our contact form located here, or email us at info@shellingtonlabs.com